PRIVACY POLICY

1. Introduction

This Privacy Policy explains how MNS Crypto Bank (“MNS Crypto Bank”, “we”, “us”, “our”) collects, uses, discloses, stores and protects your personal information when you visit our website, use our platform, interact with our team, or participate in any of our services, including but not limited to staking programs, investment plans, wallet and payment solutions, and participation in NFT or token-related projects (collectively, the “Services”).

By accessing or using our website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with this Policy, you should not use our website or Services.

This Privacy Policy is intended to be comprehensive and transparent. However, it does not constitute legal advice and may need to be adapted to comply with specific national or regional laws.

2. Scope of this Privacy Policy

This Privacy Policy applies to:

Visitors to our website (informational users).

Registered users of our platform.

Clients who participate in our staking and investment programs.

Users who contact us via email, support chat, social media, or other communication channels.

Prospective clients and partners who request information or submit inquiries.

This Policy does not apply to:

Third-party websites, platforms, or services that may be linked from our website.

Independent third-party services you may use in connection with our platform (e.g., external crypto exchanges, wallets, KYC providers), unless explicitly stated otherwise.

3. Data Controller

The entity responsible for the processing of your personal data is:

MNS Crypto Bank

[Insert legal entity name]

[Insert registered address]

Email: support@mnscryptobank.com

If we operate through affiliated entities (for example, related brands under Monsters Academy), we may share responsibility as joint controllers or independent controllers, depending on the nature of the processing. Where this is the case, such relationships will be specified in relevant service agreements or notices.

4. Definitions

For the purposes of this Privacy Policy:

“Personal Data” means any information relating to an identified or identifiable individual.

“Processing” means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.

“You” or “User” means any natural person who accesses our website or uses our Services.

“Blockchain Data” refers to data recorded on a public distributed ledger, such as wallet addresses, transaction hashes, or smart contract interactions.

5. Types of Information We Collect

We may collect the following categories of information:

5.1. Personal Identification Data

Full name

Email address

Phone number (where provided)

Country of residence

Preferred language of communication

5.2. Account and Service Data

Username and login credentials (encrypted or hashed where applicable)

User profile data

Selected investment or staking plans

Deposit and payout preferences

Communication preferences

5.3. Blockchain and Transaction Data

Cryptocurrency wallet addresses (public addresses)

Transaction hashes (TXIDs)

Deposit and payout records

On-chain interaction logs relevant to your use of our Services

We do not control the underlying blockchain protocols and cannot modify, erase, or alter on-chain data.

5.4. Technical and Usage Data

IP address

Browser type and version

Operating system and device type

Referring URLs and exit pages

Viewed pages, clicks, and navigation paths

Session duration and interaction data

Time zone and language settings

This information is typically collected through cookies, logs, and analytics tools.

5.5. Communication Data

Emails sent to our support or team

Messages via live chat or integrated support tools

Communication timestamps and metadata

Feedback, complaints, and requests

5.6. KYC/AML Data (If Applicable)

If we are required or choose to implement Know-Your-Customer (KYC) or Anti-Money Laundering (AML) procedures, we may collect additional data such as:

Date of birth

Residential address

Government-issued ID details (e.g., passport, ID card)

Proof of address (e.g., utility bill, bank statement)

Source of funds and source of wealth information

Sanctions and watchlist screening results

This information may be collected directly by us or by authorized third-party KYC/AML service providers.

6. How We Collect Your Information

We may collect Personal Data in the following ways:

6.1. Directly from You

When you fill out registration forms or create an account.

When you submit a deposit request or sign an electronic contract.

When you contact us via email, contact form, or support chat.

When you subscribe to newsletters or marketing communications.

6.2. Automatically

Through cookies and similar tracking technologies.

Through server logs that record visits, requests, and technical interactions.

Through analytics tools that monitor how users interact with the website.

6.3. From Third Parties

KYC and AML service providers (if used).

Payment processors or blockchain analytics providers.

Public blockchain explorers for verification of transaction-related data.

Affiliates or partner entities in our ecosystem, where allowed by law and with appropriate safeguards.

7. Legal Bases for Processing (Where Applicable)

Depending on your jurisdiction (for example, under GDPR-like regimes), we may rely on one or more of the following legal bases:

Contractual necessity – to provide the Services you request (e.g., deposit processing, payout execution).

Legitimate interests – to maintain security, prevent fraud, improve our Services, and operate our business efficiently.

Legal obligations – to comply with laws, such as AML/KYC regulations, tax reporting, or court orders.

Consent – for specific activities such as certain types of marketing communications or the use of non-essential cookies.

Where processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.

8. Purposes for Which We Use Your Information

We process your information for the following purposes:

8.1. Service Delivery

To create and manage your account.

To process deposits and withdrawals.

To manage staking and investment plans.

To generate contractual documents and transaction confirmations.

To provide wallet-related services and crypto payment options.

8.2. Communication and Support

To respond to your inquiries and support requests.

To send important service notifications, such as system updates or contract changes.

To provide personalized assistance and guidance regarding our Services.

8.3. Security and Fraud Prevention

To detect and prevent suspicious or fraudulent activities.

To monitor platform usage for abuse or violations of our Terms.

To protect our systems, assets, and users from unauthorized access.

8.4. Compliance and Legal Obligations

To comply with KYC/AML requirements where applicable.

To maintain records for tax, audit, and regulatory purposes.

To respond to lawful requests from public authorities or courts.

8.5. Analytics and Service Improvement

To analyze platform usage and performance.

To improve user experience and optimize site navigation.

To develop new features and refine existing functionality.

8.6. Marketing and Communication (Where Allowed)

To inform you about new features, plans, or updates to our ecosystem.

To send you newsletters or promotional content (only where permitted).

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.

9. Cookies and Tracking Technologies

We may use cookies, web beacons, local storage, and similar technologies to collect and store information when you visit our website.

9.1. Types of Cookies

Strictly Necessary Cookies – required for basic website functionality.

Functional Cookies – used to remember preferences (e.g., language).

Analytics Cookies – used to understand how users interact with the site.

Optional Cookies – used for additional features or integrations.

9.2. Managing Cookies

You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if certain cookies are disabled.

10. Use of Analytics Tools

We may use third-party analytics providers (for example, Google Analytics or similar services) to collect aggregated and anonymized usage information. These providers may use their own cookies and other tracking technologies.

We use analytics data to:

Understand how users interact with our Services.

Identify usage trends and potential issues.

Improve the performance and design of our platform.

We do not use analytics tools to identify you personally, unless combined with other data in accordance with this Policy.

11. Sharing and Disclosure of Your Information

We do not sell your Personal Data. We may, however, share your information with:

11.1. Service Providers

Third parties that support our operations, such as:

Cloud hosting providers

KYC/AML verification partners (if applicable)

Email and communication service providers

IT and security consultants

These parties are only authorized to process your data in accordance with our instructions and applicable data protection laws.

11.2. Affiliates and Group Companies

Entities related to MNS Crypto Bank or Monsters Academy ecosystem, when necessary for:

Providing Services

Internal reporting and management

Compliance and risk control

Where required, we ensure appropriate contractual safeguards (such as data processing agreements).

11.3. Legal and Regulatory Authorities

We may disclose your information:

To comply with legal obligations or regulatory requests.

To respond to lawful court orders or subpoenas.

To enforce our Terms & Conditions and protect our rights.

11.4. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy or a substantially similar policy.

12. International Data Transfers

Depending on where you are located and where our infrastructure and service providers operate, your data may be transferred to and processed in countries outside your own jurisdiction.

Where required by law, we implement appropriate safeguards, such as:

Standard contractual clauses (SCCs)

Data processing agreements

Equivalent measures that ensure adequate protection of your data

By using our Services, you acknowledge that your data may be transferred and processed in other countries, subject to these safeguards.

13. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by:

Applicable laws and regulations

Accounting and tax requirements

AML/KYC record-keeping obligations (if applicable)

Dispute resolution and enforcement of agreements

Once data is no longer needed, we will securely delete, anonymize, or aggregate it.

Blockchain-related data (such as wallet addresses and transaction hashes) recorded on public ledgers cannot be altered or erased by us.

14. Data Security

We take data security seriously and implement a combination of technical and organizational measures, including but not limited to:

Encryption of data in transit (e.g., HTTPS/TLS)

Secure server architecture and hardened infrastructure

Access controls and role-based permissions

Multi-signature and cold storage mechanisms for crypto assets

Regular security evaluations and monitoring

Despite these measures, no system is completely immune to risks. You acknowledge that transmission of data over the internet carries some inherent risk, and you should take appropriate steps to protect your own information (for example, by using strong passwords and securing your devices).

15. Your Rights (Where Applicable)

Depending on the laws of your jurisdiction (e.g., GDPR-like regions), you may have some or all of the following rights:

Right of access – to request a copy of the personal data we hold about you.

Right to rectification – to have inaccurate or incomplete data corrected.

Right to erasure – to request deletion of your data, subject to legal and contractual limitations.

Right to restriction of processing – to ask us to limit certain processing activities.

Right to data portability – to receive your data in a structured, commonly used and machine-readable format, where applicable.

Right to object – to object to certain types of processing based on our legitimate interests.

Right to withdraw consent – where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at:

support@mnscryptobank.com

We may request additional information to verify your identity before responding to your request.

16. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect Personal Data from minors. If we become aware that we have collected data from a minor without appropriate consent, we will take steps to delete such information.

If you believe a minor has provided us with their data, please contact us immediately at support@mnscryptobank.com

.

17. Blockchain-Specific Considerations

By using cryptocurrency and blockchain-based services, you understand that:

Certain transaction data (including wallet addresses and TXIDs) is permanently recorded on public blockchains.

Such data may be publicly visible, independently of MNS Crypto Bank.

We do not control and cannot erase or modify on-chain records.

Public blockchain data may, in some circumstances, be linkable to you or your identity if correlated with other information.

We process blockchain data strictly in line with this Privacy Policy and only to the extent necessary for providing our Services, ensuring security, and complying with legal obligations.

18. Third-Party Websites and Links

Our website or platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of those third parties.

We encourage you to review the privacy policies of those websites before providing any personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Legal requirements

Our Services

Technical or organizational practices

When we make material changes, we will update the “Last Updated” date at the top of this Policy. In some cases, we may provide additional notice (e.g., via email or a banner on our website).

Your continued use of the Services after such changes constitutes your acceptance of the updated Policy.

20. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you may contact us at:

MNS Crypto Bank

Email: support@mnscryptobank.com